Last updated: 27 July 2026

You may ask Grace Automobiles to delete personal information associated with your enquiries, appointments, website interactions, or customer records, subject to applicable legal and business record-keeping requirements.

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1. How to Request Data Deletion

Send an email to info@graceautomobiles.com with the subject line “Data Deletion Request.”

Please include:

• Your full name
• The phone number or email address used when contacting us
• Your vehicle registration number, if the request relates to a service record
• A brief description of the information or account you want deleted
• The service or platform through which you provided the information, where relevant

Please do not include passwords, payment PINs, complete card details, or other unnecessary sensitive information.

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2. Identity Verification

To protect your information from unauthorised deletion, we may ask you to verify your identity or confirm that you are authorised to act for the person or vehicle concerned. We will request only the information reasonably required to verify the request.

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3. What Happens Next

• We will review the request and may contact you if clarification or verification is required.
• We will search the systems and records reasonably connected with the identifiers you provide.
• Information eligible for deletion will be deleted, anonymised, or made inaccessible within a reasonable period.
• We will notify you when the request has been completed or explain why certain information must be retained.

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4. Information We May Need to Retain

Some information may be retained where reasonably necessary or legally required, including information needed to:

• Maintain invoices, tax, accounting, and transaction records
• Manage vehicle service history, warranties, insurance claims, or product recalls
• Complete an active service, payment, complaint, or dispute
• Prevent fraud, misuse, or security incidents
• Establish, exercise, or defend legal claims
• Comply with a court order or applicable legal and regulatory obligations

Information retained for these purposes will not be used for unrelated marketing and will be kept only for as long as necessary.

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5. Marketing Communications

If you only want to stop promotional communications, you do not need to request deletion of all your information. You can ask us to opt you out by emailing info@graceautomobiles.com. You may still receive necessary messages about active enquiries, appointments, repairs, invoices, warranties, or claims.

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6. Third-Party Platforms

If you provided information through a third-party service such as Facebook, Instagram, Google, WhatsApp, an insurer, or a warranty provider, you may also need to use that provider’s privacy settings or contact it directly to delete information held in its own systems. Our request process applies only to information controlled by Grace Automobiles.

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7. Contact Us

For questions or assistance with a deletion request, contact:

Grace Automobiles
Meenpatty, Karuvanchal
Kerala 670581, India

Phone: +91 94951 27504
Email: info@graceautomobiles.com
Website: www.graceautomobiles.com

For more information about how we handle personal information, read our Privacy Policy.